Are You Suicidal?

In an emergency and for immediate help call 911

Crisis vs. Emergency:

When to call COAST and when to call 911: 

COAST (Crisis Outreach and Support Team) is the appropriate resource to call for CRISIS situations related to mental health and addiction concerns. The crisis line is available 24 hours a day, 365 days a year.  Individuals who may benefit from COAST service include, but are not limited to, those experiencing psychosis, suicidal thoughts, anxiety, depressive symptoms, grief or situational crisis, AND who are NOT in immediate danger.  There is an approximate 24 hour turn around time for COAST mobile visits.

Important Note:  COAST is NOT an emergency service and cannot respond to situations requiring a rapid response.  For example, if an individual is at immediate risk of harming him/herself or others, 911 should be called immediately.  For non-emergency situations contact COAST at: 1-877-825-9011. For further information about COAST, please visit the Canadian Mental Health Association website at

Medical emergencies such as active self harm or overdose require immediate 911 response.

Emergency situations can be described as follows:

  • A sudden, urgent, usually unexpected occurrence or occasion requiring immediate attention ( Unabridged (v 1.1)

  • A serious situation or occurrence that happens unexpectedly and demands immediate attention (American Heritage Dictionary)

  • An unforeseen combination of circumstances or the resulting state that calls for immediate action (Merriam-Webster's Dictionary of Law)

Halton Crisis/Distress Lines
Help is also available through Halton Distress lines. Distress lines provide a listening, befriending, crisis prevention, and referral telephone service for anyone who has problems they cannot solve alone.

ROCK, Reach Out Centre for Kids (0-17yrs)

Distress Centre Oakville

North Halton Distress & Information